What Makes the Best Stand Out Among the Crowd?
Thursday, August 23, 2007
Time: 11:30 a.m. – 1:00 p.m.
Comcast Media Center
4100 East Dry Creek, Littleton, CO

Competition is aggressive no matter what industry you are in. Attracting and keeping customers has always been on the forefront of any business initiative. So how do we stay competitive in a world of consumer choice?

Please join us for a dynamic panel discussion around customer service from successful industry leaders. Our elite panelists represent several businesses that we all regularly deal with in the Rocky Mountain region.

Guest Speakers include Sheila Harrell, Vice President of customer Service Strategic Planning for FedEx Services; Diana Nelson, CEO & President of Kazoo & Company, Inc., and Jan Fogelberg, Senior Director of Stations at Frontier Airlines. Panel will be moderated by Greg McMichael, Vice President of Customer Care at Comcast.

Hear from these professionals on how to develop your own competitive formula by focusing on advantages through customer service, product offerings and pricing. Also, learn how these successful companies manage themselves when something goes wrong. This is what makes the best stand out among the crowd!

Members $25.00 Non-Members $35.00
Lunch will server starting at 11:15 a.m.

To register for this WICT event, contact us in one of the following ways:
1. To register, click here.
2. Email your registration to admin@wictrm.org.
3. Fill out this form and fax back to: 303-451-7567.

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To renew your membership go to http://www.wict.org and click on RENEW!

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